Bundled Payments for Care Improvement (BPCI) is a new payment model announced by the U.S. Centers for Medicare & Medicaid Services to deliver higher quality and more coordinated care at a lower cost to Medicare. Healthcare organizations adapting to BPCI get incentives for their services when done correctly. Owned Outcomes (O2) is a software company that helps care providers win at BPCI. Our applications generate data insights, engage physicians around critical initiatives, and support patients throughout their episode all the way to recovery.
Working at O2 as the product owner, I was responsible for leading the team to create cross-platform apps catering to customers' needs from end to end. From market research, connecting with clients, prototyping, managing developers and designers, QA testing, to delivering end products and post-production maintenance, the team and I designed multiple products that helped customers successfully win at BPCI.
Challenges were faced when working with a team consisting of remote designers and developers across different time zones. While each one of them had different working hours and habits, we adapted the Scrum methodology and divided projects into smaller milestones. I set weekly objectives for the team, kept each phase inside its timeframe, and managed to deliver the promised products to customers before deadlines.
To learn more about Owned Outcomes, please visit here.
Since the launch, O2 continues to be used by more and more healthcare organizations to win at BPCI. A successful BPCI means having your resources optimized, saving millions of dollars from unnecessary expenses, and discharging happier, healthier patients from your hospitals. Discharge Director (D2), an O2 application, has also won the 3rd place of 2014 HITLAB World Cup.
